Frequently Asked Questions
Welcome to Kinkade Studios Help. To find the information that you're looking for, please choose from the following options:
1. Can I get a catalog?
2. Is ordering from your website with my credit card safe?
3. Are the items you sell on your site high quality?
4. Can I purchase items from your site if I'm not a wholesale buyer?
5. How do I buy at wholesale pricing?
6. How do I submit my Sales Tax ID and fill out a Sales Tax Exemption Certificate?
7. How long before the items I've purchased are shipped?
8. My question has not been addressed here. Now what do I do?
We currently have an online catalog only (no print catalog).
2. Is ordering from you website with my credit card safe?
Yes. Kinkade Studios uses industry standard SSL (Secure Sockets Layer) strong 128-bit encryption to protect your credit card and payment information.
3. Are the items you sell on your site high quality?
Yes, they are! At Kinkade Studios, we use what we sell. If an item doesn't meet our strict standards in terms of quality and "look-value", we won't sell it.
4. Can I purchase items from your website if I'm not a wholesale buyer?
No. Kinkade Studios sells to the wholesale trade only.
5. How do I buy at wholesale pricing?
To receive wholesale pricing, you must first fill out and submit our Blanket Sales Tax Exemption Certificate online. Complete instructions on this process can be found by clicking here.
6. How do I submit my Sales Tax ID and fill out a Sales Tax Exemption Certificate?
Detailed instructions on how to complete this process can be found by clicking here.
7. How long before the items I've purchased are shipped?
As of now, orders are shipping within 7 - 10 business days of the order date, although most orders are shipped out within 5 days. Please see our Terms Of Sale.
8. My question has not been addressed here. Now what do I do?
Feel free to contact us by clicking here.
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