Shipping Information

Most orders ship within 7-10 business days from date of purchase unless otherwise noted, and arrive between 7-14 business days from date of purchase. Custom trees will definitely take longer before they are shipped. We will contact customers by email on any order that is expected to take longer to ship than 10 business days. Amazon Kinkade is not responsible for non-delivery due to circumstances beyond our control, such as labor and/or maritime strikes, customs delays, and Acts of God.

Expedited Shipping Requests: Orders that have selected expedicted shipping of some sort (UPS 2nd Day, UPS 3rd Day, etc.) MUST be received prior to 7 am Pacific Time on a normal business day before they can be considered for same-day processing. If your order is received AFTER that time on a given business day, the order will ship via your selected method on the FOLLOWING business day. Please note that business days are Monday through Friday and exclude standard U.S. holidays.

International Shipments: Yes, we do ship internationally! Please do keep in mind that we the rates calculated for international shipments via UPS or FedEx may seem high but these are the numbers we are getting back from our shipping vendors. We are now offering in some cases USPS Priority International for reduced cost shipment to overseas accounts but this service usually takes longer to arrive and does not provide any assurance of deliverability once it leaves the US.

PLEASE NOTE: Shipping costs shown upon checkout are best guess estimates using current Fed Ex, USPS and UPS Ground Rate Guides and the weight of the item(s) purchased and may not accurately reflect the actual shipping charge for the item(s) ordered depending upon the item(s) actual dimensions. If the shipping cost calculated upon checkout is significantly less than the actual shipping charges incurred by Amazon Kinkade, the customer may receive an additional charge for shipping. Ground shipping is only applicable to the 48 contiguous states. International orders and orders to Hawaii and Alaska will be charged actual shipping cost minus regular domestic ground shipping cost.

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